Step 1:Obtain the screenshot of the abusive, derogatory, obscene, bullying etc. message from the
victim. Soft copy as well as hard copy of the screenshots can be kept for evidence purpose.
Make sure that screenshot should include user ID/Phone Number
Step 2: Date and time of the received objectionable message should be noted down
Step 3: Notice can be issued to mobile service provider for registration and access log details. Make
sure to clearly mention the user ID/Phone number along with the message screenshot (with
date and time) while sending notice to the mobile service provider
Step 4: User access details obtained from the mobile service provider can be analyzed and details
obtained can be used for further investigation
Step 5: MLAT process needs to be initiated if source IP is outside the Indian jurisdiction
Step 6: If suspect is identified then his/her mobile device/computer system can be seized for further
investigation
